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The importance of information and communication technology in women-owned businesses in Kigali, Rwanda

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posted on 26.11.2021, 11:05 by Simon Nsengimana

Clearance Certificate No | 2018FBREC575

Positivism philosophy underpins the study; a quantitative survey method was used to collect cross-sectional data from 409 women-owned SMEs in the Kigali sample population selected purposively. Validity and reliability tested. The data analysis package used was the Statistical Package for the Social Sciences (SPSS) latest version (26spss) and Stata 16. Ethical consideration guidelines for researcher applied during data collection.

The data was gathered from 409 women-owned SMEs in Kigali using a Personal survey; Computer-Assisted Personal Interviewing, Close-ended questionnaires. The researcher composed the questionnaire and consulted the CPUT statistician, who helped adjust the questionnaire to meet the criteria of validity and reliability to enable the analysis statistically, using SPSS and Stata. He conducted a pilot test from 15 women entrepreneurs in Kigali to ensure that the questionnaire was comprehensive, free from error, bias and easy to respond.

The questionnaire contained seven sections. 1) Demographic information was gathered using dichotomous, multiple-choice, fill-in, filter and partially closed questions. 2) Dichotomous questions, multiple-choice and follow-up questions collected information investigating the knowledge/skills of women-owned SMEs in Kigali. 3) Business profile data was collected and used fill-in, multiple-choice dichotomous, and filter questions. 4) Multiple-choice questions were used to collect motivation and opinion data from women-owned businesses in Kigali. 5) The Likert scale was used to measure the constraints faced by women-owned SMEs in Kigali. 6) Used Dichotomous, multiple-choice, fill-in, filter, partially closed, and Likert scale questions to find ICT solutions to constraints faced by women-owned SMEs in Kigali. 7) Dichotomous, multiple-choice, filter, partially closed, and Likert scale questions were used to collect data from women-owned businesses in Kigali toward the government and stakeholders' efforts and policies to facilitate and promote the integration of ICT among women businesses in Kigali. The second data, including organisation reports, government publications, journal articles, and theses, were collected from the literature review.

Data were collected according to CPUT ethics of conduct, and the researcher received the consent of respondents. The data analysis used SPSS and Stata software and presented in graphs, charts and tables.