Cape Peninsula University of Technology
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The effect of ISO 9001:2015 on public service quality: The case of a Gauteng Provincial Government Department

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posted on 2023-11-24, 10:58 authored by Mosa ToloMosa Tolo

Ethics Ref Number: 2022FEBEREC-STD-018

The attached data set includes information gathered from 117 Gauteng residents and 19 Gauteng Department of Infrastructure Development personnel. This data set includes both qualitative and quantitative responses to the questions posed by the student to the respondents. This is the raw data as it was collected.

History

Is this dataset for graduation purposes?

  • Yes

Supervisor email address

yanb@cput.ac.za

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    Faculty of Engineering

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