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FACTORS FOR THE DESIGN OF AN INTEGRATED REAL-TIME INFORMATION SYSTEM FOR PUBLIC COMMUTING IN SOUTH AFRICA
Ethics reference number: 217036406/2020-10.
This study aimed to explore factors affecting the availability and accessibility of real-time information for public commuters in South Africa to understand the design requirements for an IRIS for public commuting services in the country.
Co-design - Commuters (Dataset 1)
Interviews - Public transport operators (Dataset 2)
Document review - City of Cape Town and transport operators (Dataset 3)