FACTORS FOR THE DESIGN OF AN INTEGRATED REAL-TIME INFORMATION SYSTEM FOR PUBLIC COMMUTING IN SOUTH AFRICA

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posted on 2022-04-04, 10:14 authored by Aphiwe HlopheAphiwe Hlophe

Ethics reference number: 217036406/2020-10.

This study aimed to explore factors affecting the availability and accessibility of real-time information for public commuters in South Africa to understand the design requirements for an IRIS for public commuting services in the country.

The data was collected using three methods:

Co-design - Commuters (Dataset 1)

Interviews - Public transport operators (Dataset 2)

Document review - City of Cape Town and transport operators (Dataset 3)

FACTORS FOR THE DESIGN OF AN INTEGRATED REAL-TIME INFORMATION SYSTEM FOR PUBLIC COMMUTING IN SOUTH AFRICA

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